submit_support_feedback
Submit a bounded support case with optional finalized attachment references.
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Inputs are shown for personal API keys (bound) and for OAuth/delegated agents. Output schemas describe MCP structuredContent: native objects pass through; arrays, scalars and null use a data wrapper. Text content retains the native JSON result.
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## submit_support_feedback
Submit a bounded support case with optional finalized attachment references.
Use for defects, questions, or requests needing human support follow-up.
Attachments must be finalized download capabilities — the case stores references, never bytes.
Scopes: support:create
Risk: write; confirmation: none; idempotency: supported.
### Input schema (personal API key)
```json
{
"type": "object",
"properties": {
"workspaceId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"type": {
"type": "string",
"enum": [
"feature_request",
"bug",
"feedback"
]
},
"summary": {
"type": "string",
"minLength": 1,
"maxLength": 300
},
"details": {
"type": "string",
"minLength": 1,
"maxLength": 3500
},
"attachments": {
"type": "array",
"items": {
"type": "object",
"properties": {
"downloadToken": {
"$ref": "#/$defs/SupportCapabilityToken"
},
"fileName": {
"type": "string",
"minLength": 1,
"maxLength": 255
}
},
"required": [
"downloadToken",
"fileName"
],
"patternProperties": {
"^(?!(?:downloadToken|fileName)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"downloadToken",
"fileName"
]
}
},
"maxItems": 5
}
},
"required": [
"workspaceId",
"type",
"summary",
"details"
],
"patternProperties": {
"^(?!(?:workspaceId|type|summary|details|attachments)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"workspaceId",
"type",
"summary",
"details",
"attachments"
]
},
"$defs": {
"SupportCapabilityToken": {
"type": "string",
"minLength": 1,
"maxLength": 4096
}
}
}
```
### Input schema (OAuth / delegated agent)
```json
{
"type": "object",
"properties": {
"workspaceId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"type": {
"type": "string",
"enum": [
"feature_request",
"bug",
"feedback"
]
},
"summary": {
"type": "string",
"minLength": 1,
"maxLength": 300
},
"details": {
"type": "string",
"minLength": 1,
"maxLength": 3500
},
"attachments": {
"type": "array",
"items": {
"type": "object",
"properties": {
"downloadToken": {
"$ref": "#/$defs/SupportCapabilityToken"
},
"fileName": {
"type": "string",
"minLength": 1,
"maxLength": 255
}
},
"required": [
"downloadToken",
"fileName"
],
"patternProperties": {
"^(?!(?:downloadToken|fileName)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"downloadToken",
"fileName"
]
}
},
"maxItems": 5
}
},
"required": [
"workspaceId",
"type",
"summary",
"details"
],
"patternProperties": {
"^(?!(?:workspaceId|type|summary|details|attachments)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"workspaceId",
"type",
"summary",
"details",
"attachments"
]
},
"$defs": {
"SupportCapabilityToken": {
"type": "string",
"minLength": 1,
"maxLength": 4096
}
}
}
```
### Output schema (structuredContent)
```json
{
"type": "object",
"properties": {
"ticketId": {
"$ref": "#/$defs/OpaqueId"
},
"messageId": {
"$ref": "#/$defs/OpaqueId"
},
"ticketStatus": {
"type": "string",
"enum": [
"new",
"open",
"pending",
"on_hold",
"resolved"
]
},
"createdAt": {
"$ref": "#/$defs/UtcDateTimeEncoded"
}
},
"required": [
"ticketId",
"messageId",
"ticketStatus",
"createdAt"
],
"patternProperties": {
"^(?!(?:ticketId|messageId|ticketStatus|createdAt)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"ticketId",
"messageId",
"ticketStatus",
"createdAt"
]
},
"$defs": {
"OpaqueId": {
"type": "string",
"minLength": 1,
"maxLength": 512
},
"UtcDateTimeEncoded": {
"type": "string",
"pattern": "^\\d{4}-\\d{2}-\\d{2}T\\d{2}:\\d{2}:\\d{2}\\.\\d{3}Z$"
}
}
}
```
### Underlying API operations
- `support.submitFeedback`: `POST /v1/workspaces/:workspaceId/support/feedback`
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