read_dialer_history
Read what the dialer has done: call history and call detail, dialing sessions and their scoreboards, who holds a seat, and workspace or per-rep calling performance. When a person asks to start a call session, prepare and inspect the exact list with manage_call_lists, resolve the authorized workspace with resolve_workspace, then hand them the workspace-scoped call-list URL. After the person starts dialing, call this tool with scope `sessions`, match the returned callListId to the prepared list, then use that session id with scope `session` or `session_report` to follow status and results.
# MCP tool reference
1 callable tools.
Use tools/call at https://mcp.schedulerzero.com/mcp with the exact tool name and arguments below. The /tools/ paths in this view are documentation identifiers, not HTTP endpoints. Request execution is disabled for this reference.
Inputs are shown for personal API keys (bound) and for OAuth/delegated agents. Output schemas describe MCP structuredContent: native objects pass through; arrays, scalars and null use a data wrapper. Text content retains the native JSON result.
[Connect a client](/mcp/connect) · [Authentication and authorization](/authentication) · [Generated auth guide](/auth.md) · [Download tool catalog](/mcp-catalog.json) · [Agent documentation](/llms.txt)
## read_dialer_history
Read what the dialer has done: call history and call detail, dialing sessions and their scoreboards, who holds a seat, and workspace or per-rep calling performance. When a person asks to start a call session, prepare and inspect the exact list with manage_call_lists, resolve the authorized workspace with resolve_workspace, then hand them the workspace-scoped call-list URL. After the person starts dialing, call this tool with scope `sessions`, match the returned callListId to the prepared list, then use that session id with scope `session` or `session_report` to follow status and results.
Use to ground any claim about calling activity — how many dials a rep made, what a call was dispositioned as, whether a number is answering, how a session went.
It never returns recording audio or transcript text; those need their own authorization. It cannot start a session, claim the next contact, place or control a call, drop a voicemail, or record a disposition — those remain the seated human's job in the browser softphone. It offers no agent start handle or automatic handoff. To hand a person the exact prepared list, resolve its workspace slug with resolve_workspace and open `/{workspace.slug}/dialer/lists/{callListId}` in the Scheduler Zero web app; the page selects that list, and the person must review the list and session settings, explicitly start the session, and grant microphone access. This opens the human workflow and does not start a call. Afterward, read scope `sessions`, match callListId, and use the returned session id for scope `session` or `session_report`.
Scopes: dialer:read
Risk: read; confirmation: none; idempotency: none.
### Input schema (personal API key)
```json
{
"type": "object",
"properties": {
"workspaceId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"scope": {
"type": "string",
"enum": [
"calls",
"call",
"call_status",
"sessions",
"session",
"session_report",
"seats",
"own_seat",
"own_forwarding",
"stats"
]
},
"callId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"sessionId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"calls": {
"type": "object",
"properties": {
"offset": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"limit": {
"type": "integer",
"minimum": 1,
"maximum": 100
},
"repUserId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"callListId": {
"$ref": "#/$defs/CallListId"
},
"disposition": {
"type": "string",
"enum": [
"booked_meeting",
"connected",
"voicemail",
"no_answer",
"not_interested",
"callback",
"wrong_number",
"dnc",
"gatekeeper",
"ai_gatekeeper",
"busy",
"failed"
]
},
"direction": {
"type": "string",
"enum": [
"outbound",
"inbound"
]
},
"leadId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"from": {
"$ref": "#/$defs/UtcDateTimeEncoded"
},
"to": {
"$ref": "#/$defs/UtcDateTimeEncoded"
}
},
"patternProperties": {
"^(?!(?:offset|limit|repUserId|callListId|disposition|direction|leadId|from|to)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"offset",
"limit",
"repUserId",
"callListId",
"disposition",
"direction",
"leadId",
"from",
"to"
]
}
},
"stats": {
"type": "object",
"properties": {
"scope": {
"type": "string",
"enum": [
"workspace",
"user",
"self"
]
},
"userId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"from": {
"$ref": "#/$defs/UtcDateTimeEncoded"
},
"to": {
"$ref": "#/$defs/UtcDateTimeEncoded"
}
},
"required": [
"scope"
],
"patternProperties": {
"^(?!(?:scope|userId|from|to)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"scope",
"userId",
"from",
"to"
]
}
}
},
"required": [
"workspaceId",
"scope"
],
"patternProperties": {
"^(?!(?:workspaceId|scope|callId|sessionId|calls|stats)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"workspaceId",
"scope",
"callId",
"sessionId",
"calls",
"stats"
]
},
"$defs": {
"CallListId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"UtcDateTimeEncoded": {
"type": "string",
"pattern": "^\\d{4}-\\d{2}-\\d{2}T\\d{2}:\\d{2}:\\d{2}\\.\\d{3}Z$"
}
}
}
```
### Input schema (OAuth / delegated agent)
```json
{
"type": "object",
"properties": {
"workspaceId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"scope": {
"type": "string",
"enum": [
"calls",
"call",
"call_status",
"sessions",
"session",
"session_report",
"seats",
"own_seat",
"own_forwarding",
"stats"
]
},
"callId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"sessionId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"calls": {
"type": "object",
"properties": {
"offset": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"limit": {
"type": "integer",
"minimum": 1,
"maximum": 100
},
"repUserId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"callListId": {
"$ref": "#/$defs/CallListId"
},
"disposition": {
"type": "string",
"enum": [
"booked_meeting",
"connected",
"voicemail",
"no_answer",
"not_interested",
"callback",
"wrong_number",
"dnc",
"gatekeeper",
"ai_gatekeeper",
"busy",
"failed"
]
},
"direction": {
"type": "string",
"enum": [
"outbound",
"inbound"
]
},
"leadId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"from": {
"$ref": "#/$defs/UtcDateTimeEncoded"
},
"to": {
"$ref": "#/$defs/UtcDateTimeEncoded"
}
},
"patternProperties": {
"^(?!(?:offset|limit|repUserId|callListId|disposition|direction|leadId|from|to)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"offset",
"limit",
"repUserId",
"callListId",
"disposition",
"direction",
"leadId",
"from",
"to"
]
}
},
"stats": {
"type": "object",
"properties": {
"scope": {
"type": "string",
"enum": [
"workspace",
"user",
"self"
]
},
"userId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"from": {
"$ref": "#/$defs/UtcDateTimeEncoded"
},
"to": {
"$ref": "#/$defs/UtcDateTimeEncoded"
}
},
"required": [
"scope"
],
"patternProperties": {
"^(?!(?:scope|userId|from|to)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"scope",
"userId",
"from",
"to"
]
}
}
},
"required": [
"workspaceId",
"scope"
],
"patternProperties": {
"^(?!(?:workspaceId|scope|callId|sessionId|calls|stats)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"workspaceId",
"scope",
"callId",
"sessionId",
"calls",
"stats"
]
},
"$defs": {
"CallListId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"UtcDateTimeEncoded": {
"type": "string",
"pattern": "^\\d{4}-\\d{2}-\\d{2}T\\d{2}:\\d{2}:\\d{2}\\.\\d{3}Z$"
}
}
}
```
### Output schema (structuredContent)
```json
{
"$defs": {
"E164PhoneNumber": {
"type": "string",
"pattern": "^\\+[1-9]\\d{1,14}$"
},
"ShortText": {
"type": "string",
"minLength": 1,
"maxLength": 256
},
"CallListId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"UtcDateTimeEncoded": {
"type": "string",
"pattern": "^\\d{4}-\\d{2}-\\d{2}T\\d{2}:\\d{2}:\\d{2}\\.\\d{3}Z$"
},
"CallListContactId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"CallNote": {
"type": "string",
"maxLength": 5000
},
"Description": {
"type": "string",
"minLength": 1,
"maxLength": 4096
},
"CallTranscriptText": {
"type": "string",
"minLength": 1,
"maxLength": 100000
},
"DialerSeatId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"EmailAddress": {
"type": "string",
"minLength": 3,
"maxLength": 320,
"pattern": "^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$"
}
},
"type": "object",
"anyOf": [
{
"allOf": [
{
"anyOf": [
{
"type": "object",
"properties": {
"items": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"direction": {
"type": "string",
"enum": [
"outbound",
"inbound"
]
},
"status": {
"type": "string",
"enum": [
"queued",
"initiated",
"ringing",
"answered",
"bridged",
"completed",
"no_answer",
"busy",
"failed",
"canceled"
]
},
"fromPhoneE164": {
"$ref": "#/$defs/E164PhoneNumber"
},
"toPhoneE164": {
"$ref": "#/$defs/E164PhoneNumber"
},
"counterpartyPhoneE164": {
"$ref": "#/$defs/E164PhoneNumber"
},
"repUserId": {
"anyOf": [
{
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
{
"type": "null"
}
]
},
"repName": {
"anyOf": [
{
"$ref": "#/$defs/ShortText"
},
{
"type": "null"
}
]
},
"leadId": {
"anyOf": [
{
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
{
"type": "null"
}
]
},
"callListId": {
"anyOf": [
{
"$ref": "#/$defs/CallListId"
},
{
"type": "null"
}
]
},
"inboundRouteResult": {
"anyOf": [
{
"type": "string",
"enum": [
"forwarded",
"not_configured",
"transfer_failed"
]
},
{
"type": "null"
}
]
},
"inboundForwardToE164": {
"anyOf": [
{
"$ref": "#/$defs/E164PhoneNumber"
},
{
"type": "null"
}
]
},
"durationSeconds": {
"anyOf": [
{
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
{
"type": "null"
}
]
},
"effectiveDisposition": {
"anyOf": [
{
"type": "string",
"enum": [
"booked_meeting",
"connected",
"voicemail",
"no_answer",
"not_interested",
"callback",
"wrong_number",
"dnc",
"gatekeeper",
"ai_gatekeeper",
"busy",
"failed"
]
},
{
"type": "null"
}
]
},
"dispositionJobStatus": {
"anyOf": [
{
"type": "string",
"enum": [
"queued",
"running",
"completed",
"failed",
"canceled"
]
},
{
"type": "null"
}
]
},
"hasRecording": {
"type": "boolean"
},
"recordingPending": {
"type": "boolean"
},
"recordingFailed": {
"type": "boolean"
},
"hasTranscript": {
"type": "boolean"
},
"createdAt": {
"$ref": "#/$defs/UtcDateTimeEncoded"
}
},
"required": [
"id",
"direction",
"status",
"fromPhoneE164",
"toPhoneE164",
"counterpartyPhoneE164",
"repUserId",
"repName",
"leadId",
"callListId",
"inboundRouteResult",
"inboundForwardToE164",
"durationSeconds",
"effectiveDisposition",
"dispositionJobStatus",
"hasRecording",
"recordingPending",
"recordingFailed",
"hasTranscript",
"createdAt"
],
"patternProperties": {
"^(?!(?:id|direction|status|fromPhoneE164|toPhoneE164|counterpartyPhoneE164|repUserId|repName|leadId|callListId|inboundRouteResult|inboundForwardToE164|durationSeconds|effectiveDisposition|dispositionJobStatus|hasRecording|recordingPending|recordingFailed|hasTranscript|createdAt)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"id",
"direction",
"status",
"fromPhoneE164",
"toPhoneE164",
"counterpartyPhoneE164",
"repUserId",
"repName",
"leadId",
"callListId",
"inboundRouteResult",
"inboundForwardToE164",
"durationSeconds",
"effectiveDisposition",
"dispositionJobStatus",
"hasRecording",
"recordingPending",
"recordingFailed",
"hasTranscript",
"createdAt"
]
}
}
},
"pagination": {
"type": "object",
"properties": {
"total": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"totalPages": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"currentPage": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"pageSize": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"offset": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"hasNextPage": {
"type": "boolean"
},
"hasPreviousPage": {
"type": "boolean"
}
},
"required": [
"total",
"totalPages",
"currentPage",
"pageSize",
"offset",
"hasNextPage",
"hasPreviousPage"
],
"patternProperties": {
"^(?!(?:total|totalPages|currentPage|pageSize|offset|hasNextPage|hasPreviousPage)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"total",
"totalPages",
"currentPage",
"pageSize",
"offset",
"hasNextPage",
"hasPreviousPage"
]
}
}
},
"required": [
"items",
"pagination"
],
"patternProperties": {
"^(?!(?:items|pagination)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"items",
"pagination"
]
}
},
{
"type": "object",
"properties": {
"call": {
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"direction": {
"type": "string",
"enum": [
"outbound",
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"type": "number",
"minimum": 0,
"maximum": 1
},
"talkTimeSeconds": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"meetingsBooked": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"pendingAi": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"failedAi": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"redials": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
}
},
"required": [
"id",
"callListId",
"callListName",
"status",
"mode",
"autoAdvanceDelaySeconds",
"startedAt",
"endedAt",
"totalCalls",
"connects",
"connectionRate",
"talkTimeSeconds",
"meetingsBooked",
"pendingAi",
"failedAi",
"redials"
],
"patternProperties": {
"^(?!(?:id|callListId|callListName|status|mode|autoAdvanceDelaySeconds|startedAt|endedAt|totalCalls|connects|connectionRate|talkTimeSeconds|meetingsBooked|pendingAi|failedAi|redials)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"id",
"callListId",
"callListName",
"status",
"mode",
"autoAdvanceDelaySeconds",
"startedAt",
"endedAt",
"totalCalls",
"connects",
"connectionRate",
"talkTimeSeconds",
"meetingsBooked",
"pendingAi",
"failedAi",
"redials"
]
}
},
"maxItems": 100
}
},
"required": [
"items"
],
"patternProperties": {
"^(?!(?:items)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"anyOf": [
{
"type": "string",
"enum": [
"items"
]
}
]
}
},
{
"type": "object",
"properties": {
"session": {
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"callListId": {
"$ref": "#/$defs/CallListId"
},
"userId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"dialerNumberId": {
"anyOf": [
{
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
{
"type": "null"
}
]
},
"dialerNumberIds": {
"type": "array",
"items": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"maxItems": 50
},
"mode": {
"type": "string",
"enum": [
"manual",
"power"
]
},
"autoAdvanceDelaySeconds": {
"type": "integer",
"minimum": 0,
"maximum": 300
},
"rotationFrequency": {
"type": "integer",
"minimum": 1,
"maximum": 100
},
"status": {
"type": "string",
"enum": [
"active",
"paused",
"ended"
]
},
"currentContactId": {
"anyOf": [
{
"$ref": "#/$defs/CallListContactId"
},
{
"type": "null"
}
]
},
"currentLeadId": {
"anyOf": [
{
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
{
"type": "null"
}
]
},
"callsPlaced": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"callsConnected": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"startedAt": {
"$ref": "#/$defs/UtcDateTimeEncoded"
},
"endedAt": {
"anyOf": [
{
"$ref": "#/$defs/UtcDateTimeEncoded"
},
{
"type": "null"
}
]
},
"createdAt": {
"$ref": "#/$defs/UtcDateTimeEncoded"
},
"updatedAt": {
"$ref": "#/$defs/UtcDateTimeEncoded"
}
},
"required": [
"id",
"callListId",
"userId",
"dialerNumberId",
"dialerNumberIds",
"mode",
"autoAdvanceDelaySeconds",
"rotationFrequency",
"status",
"currentContactId",
"currentLeadId",
"callsPlaced",
"callsConnected",
"startedAt",
"endedAt",
"createdAt",
"updatedAt"
],
"patternProperties": {
"^(?!(?:id|callListId|userId|dialerNumberId|dialerNumberIds|mode|autoAdvanceDelaySeconds|rotationFrequency|status|currentContactId|currentLeadId|callsPlaced|callsConnected|startedAt|endedAt|createdAt|updatedAt)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"id",
"callListId",
"userId",
"dialerNumberId",
"dialerNumberIds",
"mode",
"autoAdvanceDelaySeconds",
"rotationFrequency",
"status",
"currentContactId",
"currentLeadId",
"callsPlaced",
"callsConnected",
"startedAt",
"endedAt",
"createdAt",
"updatedAt"
]
}
},
"currentCall": {
"anyOf": [
{
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"status": {
"type": "string",
"enum": [
"queued",
"initiated",
"ringing",
"answered",
"bridged",
"completed",
"no_answer",
"busy",
"failed",
"canceled"
]
},
"hangupCause": {
"anyOf": [
{
"$ref": "#/$defs/ShortText"
},
{
"type": "null"
}
]
}
},
"required": [
"id",
"status",
"hangupCause"
],
"patternProperties": {
"^(?!(?:id|status|hangupCause)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"id",
"status",
"hangupCause"
]
}
},
{
"type": "null"
}
]
}
},
"required": [
"session",
"currentCall"
],
"patternProperties": {
"^(?!(?:session|currentCall)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"session",
"currentCall"
]
}
},
{
"type": "object",
"properties": {
"report": {
"type": "object",
"properties": {
"id": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"callListId": {
"$ref": "#/$defs/CallListId"
},
"callListName": {
"$ref": "#/$defs/ShortText"
},
"status": {
"type": "string",
"enum": [
"active",
"paused",
"ended"
]
},
"mode": {
"type": "string",
"enum": [
"manual",
"power"
]
},
"autoAdvanceDelaySeconds": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"startedAt": {
"$ref": "#/$defs/UtcDateTimeEncoded"
},
"endedAt": {
"anyOf": [
{
"$ref": "#/$defs/UtcDateTimeEncoded"
},
{
"type": "null"
}
]
},
"totalCalls": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"connects": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"connectionRate": {
"type": "number",
"minimum": 0,
"maximum": 1
},
"talkTimeSeconds": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"meetingsBooked": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"pendingAi": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"failedAi": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"redials": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
}
},
"required": [
"id",
"callListId",
"callListName",
"status",
"mode",
"autoAdvanceDelaySeconds",
"startedAt",
"endedAt",
"totalCalls",
"connects",
"connectionRate",
"talkTimeSeconds",
"meetingsBooked",
"pendingAi",
"failedAi",
"redials"
],
"patternProperties": {
"^(?!(?:id|callListId|callListName|status|mode|autoAdvanceDelaySeconds|startedAt|endedAt|totalCalls|connects|connectionRate|talkTimeSeconds|meetingsBooked|pendingAi|failedAi|redials)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"id",
"callListId",
"callListName",
"status",
"mode",
"autoAdvanceDelaySeconds",
"startedAt",
"endedAt",
"totalCalls",
"connects",
"connectionRate",
"talkTimeSeconds",
"meetingsBooked",
"pendingAi",
"failedAi",
"redials"
]
}
},
"dispositionBreakdown": {
"type": "array",
"items": {
"type": "object",
"properties": {
"disposition": {
"type": "string",
"enum": [
"booked_meeting",
"connected",
"voicemail",
"no_answer",
"not_interested",
"callback",
"wrong_number",
"dnc",
"gatekeeper",
"ai_gatekeeper",
"busy",
"failed"
]
},
"count": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
}
},
"required": [
"disposition",
"count"
],
"patternProperties": {
"^(?!(?:disposition|count)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"disposition",
"count"
]
}
}
}
},
"required": [
"report",
"dispositionBreakdown"
],
"patternProperties": {
"^(?!(?:report|dispositionBreakdown)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"report",
"dispositionBreakdown"
]
}
},
{
"type": "object",
"properties": {
"items": {
"type": "array",
"items": {
"type": "object",
"properties": {
"id": {
"anyOf": [
{
"$ref": "#/$defs/DialerSeatId"
},
{
"type": "null"
}
]
},
"userId": {
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
"active": {
"type": "boolean"
},
"assignedAt": {
"anyOf": [
{
"$ref": "#/$defs/UtcDateTimeEncoded"
},
{
"type": "null"
}
]
},
"assignedByUserId": {
"anyOf": [
{
"type": "string",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|[fF]{8}-[fF]{4}-[fF]{4}-[fF]{4}-[fF]{12})$",
"format": "uuid"
},
{
"type": "null"
}
]
},
"userName": {
"$ref": "#/$defs/ShortText"
},
"userEmail": {
"$ref": "#/$defs/EmailAddress"
}
},
"required": [
"id",
"userId",
"active",
"assignedAt",
"assignedByUserId",
"userName",
"userEmail"
],
"patternProperties": {
"^(?!(?:id|userId|active|assignedAt|assignedByUserId|userName|userEmail)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"id",
"userId",
"active",
"assignedAt",
"assignedByUserId",
"userName",
"userEmail"
]
}
}
}
},
"required": [
"items"
],
"patternProperties": {
"^(?!(?:items)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"anyOf": [
{
"type": "string",
"enum": [
"items"
]
}
]
}
},
{
"type": "object",
"properties": {
"hasSeat": {
"type": "boolean"
},
"active": {
"type": "boolean"
}
},
"required": [
"hasSeat",
"active"
],
"patternProperties": {
"^(?!(?:hasSeat|active)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"hasSeat",
"active"
]
}
},
{
"type": "object",
"properties": {
"hasSeat": {
"type": "boolean"
},
"enabled": {
"type": "boolean"
},
"forwardE164": {
"anyOf": [
{
"$ref": "#/$defs/E164PhoneNumber"
},
{
"type": "null"
}
]
}
},
"required": [
"hasSeat",
"enabled",
"forwardE164"
],
"patternProperties": {
"^(?!(?:hasSeat|enabled|forwardE164)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"hasSeat",
"enabled",
"forwardE164"
]
}
},
{
"type": "object",
"properties": {
"totalDials": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"connects": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"connectRate": {
"type": "number",
"minimum": 0,
"maximum": 1
},
"meetingsBooked": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"talkTimeSeconds": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"avgCallDurationSeconds": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"voicemailsDropped": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"inbound": {
"type": "object",
"properties": {
"total": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"answered": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"missed": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"notRouted": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"talkTimeSeconds": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
}
},
"required": [
"total",
"answered",
"missed",
"notRouted",
"talkTimeSeconds"
],
"patternProperties": {
"^(?!(?:total|answered|missed|notRouted|talkTimeSeconds)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"total",
"answered",
"missed",
"notRouted",
"talkTimeSeconds"
]
}
},
"dailySeries": {
"type": "array",
"items": {
"type": "object",
"properties": {
"date": {
"$ref": "#/$defs/ShortText"
},
"dials": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"connects": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
},
"meetings": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
}
},
"required": [
"date",
"dials",
"connects",
"meetings"
],
"patternProperties": {
"^(?!(?:date|dials|connects|meetings)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"date",
"dials",
"connects",
"meetings"
]
}
}
},
"dispositionBreakdown": {
"type": "array",
"items": {
"type": "object",
"properties": {
"disposition": {
"type": "string",
"enum": [
"booked_meeting",
"connected",
"voicemail",
"no_answer",
"not_interested",
"callback",
"wrong_number",
"dnc",
"gatekeeper",
"ai_gatekeeper",
"busy",
"failed"
]
},
"count": {
"type": "integer",
"minimum": 0,
"maximum": 9007199254740991
}
},
"required": [
"disposition",
"count"
],
"patternProperties": {
"^(?!(?:disposition|count)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"disposition",
"count"
]
}
}
}
},
"required": [
"totalDials",
"connects",
"connectRate",
"meetingsBooked",
"talkTimeSeconds",
"avgCallDurationSeconds",
"voicemailsDropped",
"inbound",
"dailySeries",
"dispositionBreakdown"
],
"patternProperties": {
"^(?!(?:totalDials|connects|connectRate|meetingsBooked|talkTimeSeconds|avgCallDurationSeconds|voicemailsDropped|inbound|dailySeries|dispositionBreakdown)$)[\\s\\S]*$": false
},
"additionalProperties": true,
"propertyNames": {
"type": "string",
"enum": [
"totalDials",
"connects",
"connectRate",
"meetingsBooked",
"talkTimeSeconds",
"avgCallDurationSeconds",
"voicemailsDropped",
"inbound",
"dailySeries",
"dispositionBreakdown"
]
}
}
]
},
{
"not": {
"type": "object"
}
}
]
}
},
"required": [
"data"
],
"additionalProperties": false
}
]
}
```
### Underlying API operations
- `dialerCalls.list`: `GET /v1/workspaces/:workspaceId/dialer/calls`
- `dialerCalls.get`: `GET /v1/workspaces/:workspaceId/dialer/calls/:callId`
- `dialerCalls.status`: `GET /v1/workspaces/:workspaceId/dialer/calls/:callId/status`
- `dialerSessions.list`: `GET /v1/workspaces/:workspaceId/dialer/sessions`
- `dialerSessions.get`: `GET /v1/workspaces/:workspaceId/dialer/sessions/:sessionId`
- `dialerSessions.report`: `GET /v1/workspaces/:workspaceId/dialer/sessions/:sessionId/report`
- `dialerSeats.list`: `GET /v1/workspaces/:workspaceId/dialer/seats`
- `dialerSeats.me`: `GET /v1/workspaces/:workspaceId/dialer/seats/me`
- `dialerSeats.getInboundForwarding`: `GET /v1/workspaces/:workspaceId/dialer/seats/me/inbound-forwarding`
- `dialerStats.overview`: `GET /v1/workspaces/:workspaceId/dialer/stats/overview`
Scheduler Zero